We have just upgraded CUE from version 2.1.2 to 2.2.2 which on the whole has gone well. I took a backup of ALL before as recommended, but after the upgrade the Configuration restored fine, but the Data restore fails.
When I look at the backup history it says it fails with a reason of Backupid not found even though it is present on the ftp server.
I have 2 folders where I backup up to one called Configuration_1 and one called Data_1. The Data_1 folder has around 6Mb of Backup files in it which I'm assuming are all the backed up voicemails in. Is this correct? If so, why is this restore failing.
Can anyone help?