Our company has managed a CallManager cluster for about 6 months now, and the customer has been requesting Personal Assistant installed.
The customer does not have an AD integration in place at this time and has a very sophisticated AD setup with groups, OUs, etc.
I have been tasked with discovering what impact an Active Directory integration will have on both our AD network and our voice network. We currently are about 50 users. Furthermore, to get all of the features our of Personal Assistant, is an AD integration required or are there alternatives like phone services or something else.
Thank you, any and all information and feedback is welcome!