Problem CiscoWorks vs ACS

Unanswered Question
Mar 28th, 2006
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Hello


When I associate the ciscoworks with the ACS, it gets down some process like CTMJrmServer and Datapurge and i can´t started it again. It deleted my jobs, and show me this message: CRIN0014: Operation failed, caused by failure in connecting to JRM. Make sure jrm and/or CTMJrmWrapper services are running.


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Drid Tue, 03/28/2006 - 12:34
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actually just fixed my problem.. it required a user in the group that the shared components is associated with

mserwon Fri, 03/31/2006 - 09:27
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I have this problem also. Did you add an additional user in ACS? Or did you add your ciscoworks admin user into ACS?

barryjones Fri, 03/31/2006 - 12:54
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I'd recommend adding the user to ACS as well as a local login. Remember, the ACS user id needs a high priv. level.

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