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IP communicator background list CME

Unanswered Question
Mar 29th, 2006
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Hi,


I wonder if somebody succeeded to configure a background list on the IP Communicator running on CME 4.0?


I followed the steps descibed in this document: http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml , but that didn't work.


I used the following List.XML script:

<CiscoIPPhoneImageList>


<ImageItem Image="tftp:desktops/320x212x12/TN-Fountain.png"

URL="tftp:Desktops/320x212x12/Fountain.png" />


<ImageItem Image="tftp:desktops/320x212x12/TN-MorroRock.png"

URL="tftp:Desktops/320x212x12/MorroRock.png" />


</CiscoIPPhoneImageList>


The images and List.xml are placed in Flash:Desktops/320x212x12.


The TFTP-server is enabled.


When I do a debug tftp event and packet I get the following output:

008178: Mar 29 12:45:34.755: TFTP: Server request for port 3298, socket_id 0x486

4168C for process 212

008179: Mar 29 12:45:34.755: TFTP: read request from host 10.13.10.56(3298) via

FastEthernet0/1.1

008180: Mar 29 12:45:34.755: TFTP: Looking for Desktops\320x212x12\List.xml

008181: Mar 29 12:45:34.755: TFTP: Sending error 1 No such file


CME tries to find the List.xml file in the Desktops\320x212x12 directory which doesn't exist on the CME. It should find it's file in this directory: Desktops/320x212x12.


Does anyone know how to overrule this? I was thinking of changing the default List.xml file, but I don't know where it is.

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Overall Rating: 4.5 (2 ratings)
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mchin345 Tue, 04/04/2006 - 08:53
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follow this procedure to upgrade the background images.

1) Edit the List.xml file by hand according to:

http://www.cisco.com/en/US/partner/products/hw/phones/ps379/products_administration_guide_chapter09186a00801d66b9.html#wp1089242


2) Upload the List.xml file to flash


3) Add to CCME:


tftp-server flash:List.xml alias Desktops/320x212x12/List.xml


4) Load the png files into flash and enter a tftp-server command toshare them as well.



aapedraza Thu, 05/25/2006 - 15:50
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I have the same problem. On our 7970 phones the list works ok but not on the IP communicator. A minor inconvenience to us but it would be nice to have it work properly.

The workaround would be to use the following command:


Tftp-server flash:Desktops/320x212x12/List.xml alias Desktops\320x212x12\List.xml


However, IOS interprets \xxx (where xxx are digits 0 to 7) as an octal representation of ASCII – hence converts the \320 to a P resulting in the following being added to the running config:


Tftp-server flash:Desktops/320x212x12/List.xml alias DesktopsPx212x12\List.xml


The work around is to use the following command:


Tftp-server flash:Desktops/320x212x12/List.xml alias Desktops\134320x212x12\List.xml


This will work okay, until the router is reloaded, at which time the \320 will again be converted to a P.


An IOS defect has been filed but is not yet fixed. See CSCsd87810.


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