6509 Clock Failure error message

Answered Question
Mar 30th, 2006
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We are running 6509

WS-C6509-E Software, Version NmpSW: 8.4(5)


The continuously occurring error that is displayed is as follows


2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed

2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_OK: Redundant clock recovered

2006 Mar 30 16:17:46 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed

2006 Mar 30 16:17:49 GMT +00:00 %SYS-5-REDUNDANTCLOCK_OK: Redundant clock recovered

2006 Mar 30 16:17:50 GMT +00:00 %SYS-5-REDUNDANTCLOCK_FAIL: Redundant clock failed


I have run the show environment command


Which states all clocks as '.' or pass


I have not yet rebooted the chassis but I do wonder if it's a bug or the clock needs replacing. Any help would be great.


Correct Answer by Bobby Thekkekandam about 11 years 4 months ago

Hi,


In my experience, the only resolution to this is to replace the clocks. There is no bug that creates false alarms for the clock modules, so this is a failing module. Since it is the redundant module, it is not service affecting.


I'd recommend opening a TAC SR to get the clock module RMA'd


HTH,


Bobby


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Correct Answer
Bobby Thekkekandam Thu, 03/30/2006 - 08:46
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  • Cisco Employee,

Hi,


In my experience, the only resolution to this is to replace the clocks. There is no bug that creates false alarms for the clock modules, so this is a failing module. Since it is the redundant module, it is not service affecting.


I'd recommend opening a TAC SR to get the clock module RMA'd


HTH,


Bobby


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