Are there any IPT Management solutions out there that actually manage actual call quality of ongoing calls??
Sensors/probes or call simulators don't count. I know that Operations Manager can't do this either (it just uses probes/simulators).
I have heard there's a solution out there that polls the actual IP Phones (using the IP Phone's built in HTTP server) for the MOS (Mean Score) and other stats such as delay, loss, and jitter (since this information is kept on the phone). But I don't know the name of this product!!
Anyone know of any such products?