I am having users lose their dial-up connection after only being connected for 2 to 10 minuntes at a time. This is happening sporadically and while some users on getting connecting and is not have any problems. I usually will reboot the device and the problems go away for a short period of time.
The devices are As5300 with 4 T1's and PRI setup with a basic config. The modems or MICA modems. I have tried to see what going on by looking at what line and modem the individual is on and issueing the Show modem operational-status on the modem.
Does any one know of a better why to troubleshoot this type of issues for a newbie??
Any help would be greatly appreciated.