CCM 3.3.4sr2 to CCM 4.1.3 upgrade

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Apr 13th, 2006
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Hi

I am having problem with upgrade, I ran upgrade assistance and it confirms that my machine is ready for upgrade. During the installation, it asks me to insert disk1 of disk2 installation, upgrade, and recovery.But, I do have disk1 in cdrom and it fails to recongize it.

Any ideas or suggestions, I seems to cant go before this point.


I have 2 gig ram on server.


thanks


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travis-dennis_2 Thu, 04/13/2006 - 01:24
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2 things to check.


1) Is the disk that you have a DVD or a CD and if DVD do you have a DVD drive on the server


2) Verify that the CD Drive will read other CDs



Hope this helps.



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thisisshanky Sat, 04/15/2006 - 08:34
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Are you using the right disks ? CM4.13 disks have "Callmanager 4.13" labelled on the front as well as "Disk1" and "Disk2" clearly labelled.

spatel_64 Tue, 04/18/2006 - 05:48
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There is download on CCO ciscocm-ffu.4-1-3.exe. Make sure your OS is at atleast 2000.2.7. You can download this file from CCO. This will be easy upgrade then CDS.


Thanks

SP


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