DeviceTypeMismatch error in event log for phone that works fine

Unanswered Question
Apr 14th, 2006
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Anyone ever see a error on devicetypemismatch for a phone that has been working on system previously and programmed for awhile? This is a 7920 phone which I can understand will come and go depending on wireless, but a device mismatch error? This is on 4.1(3)sr1 and I checked for bugs and release notes and nada on devicetypemismatch.


Any one have list of database device types or know what 30002 is?


Event Type: Error

Event Source: Cisco CallManager

Event Category: None

Event ID: 3

Date: 4/14/2006

Time: 1:50:55 PM

User: N/A

Computer: CALLMANAGER

Description:

Error: DeviceTypeMismatch - Device type mismatch.

Name of device.: SEP0014F2C86427

UNKNOWN_PARAMTYPE:Device type: 7

UNKNOWN_PARAMTYPE:Database device type: 30002

App ID: Cisco CallManager

Cluster ID: StandAloneCluster

Node ID: x.x.x.x

Explanation: Device type passed on by the indicated device does not

match the database configuration.

Recommended Action: Verify database configuration for the indicated

device..


FROM CCM DETAILED TRACES:


04/14/2006 13:50:55.776 CCM|New connection accepted. DeviceName=, TCPPid

= [1.100.132.3085], IPAddr=x.x.x.x, Port=0, Device

Controller=[0,0,0]|<CLID::StandAloneCluster><NID::x.x.x.x><CT::0,0,

0,0.0><IP::><DEV::>

04/14/2006 13:50:55.792 CCM|StationInit: (0000000) alarmSeverity=2

text="25: Name=SEP0014F2C86427 Load=4.0(02.00) Last=CM-ICMP-Unreach"

parm1=2049(801)

parm2=1234(4d2).|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,

119,1.2520693><IP::x.x.x.x><DEV::>

04/14/2006 13:50:55.808 CCM|StationInit: (0000000) InboundStim -

StationRegisterMessageID: Msg Size(received, defined) = 48,

56|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520694>

<IP::x.x.x.x><DEV::>

04/14/2006 13:50:55.808 CCM|StationInit: (0000000) InboundStim -

StationRegisterMessageId [Normal Device priority]:

|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520694><I

P::x.x.x.x><DEV::>

04/14/2006 13:50:55.808 CCM|Processing StationReg. regCount: 1

DeviceName=SEP0014F2C86427, TCPPid = [1.100.132.3085],

IPAddr=x.x.x.x, Port=0, Device

Controller=[1,118,2344]|<CLID::StandAloneCluster><NID::10.117.30.10><CT:

:1,100,119,1.2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>

04/14/2006 13:50:55.808

CCM|dBProcs::readStationRegistrationProfileByDeviceName

started|<CLID::StandAloneCluster><NID::x.x.x.x>

04/14/2006 13:50:55.808 CCM|dBProcs - hash find device start, num of

Caching Entries = 307|<CLID::StandAloneCluster><NID::x.x.x.x>

04/14/2006 13:50:55.808 CCM|dBProcs - hash find device end, num of

Caching Entries = 307|<CLID::StandAloneCluster><NID::x.x.x.x>

04/14/2006 13:50:55.808 CCM|StationD: (0002344) ClusterSecurityMode =

(0) DeviceSecurityMode =

(1)|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520695

><IP::x.x.x.x><DEV::SEP0014F2C86427>

04/14/2006 13:50:55.808 CCM|DeviceTypeMismatch - Device type mismatch.

Name of device.:SEP0014F2C86427 UNKNOWN_PARAMTYPE:Device type:7

UNKNOWN_PARAMTYPE:Database device type:30002 App ID:Cisco CallManager

Cluster ID:StandAloneCluster Node

ID:x.x.x.x|<CLID::StandAloneCluster><NID::x.x.x.x><CT::AlarmSE

P0014F2C86427><DEV::SEP0014F2C86427>

04/14/2006 13:50:55.808 CCM|StationD: (0002344)

registrationProfile_discovery_DbStationRegistrationProfileRes sent

StationOutputRegisterReject|<CLID::StandAloneCluster><NID::x.x.x.x>

<CT::1,100,119,1.2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>

04/14/2006 13:50:55.808 CCM|StationD: (0002344) RegisterReject

text='Error: Device type

mismatch'.|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.

2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>

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a-vazquez Thu, 04/20/2006 - 08:35
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The problem could be because of OS7920.txt file not updated with the correct phone load version. There could be a mismatch in the file. Update the file to the current load version and phones would register okay.


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