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Softphone in contact centre environment

Unanswered Question
Brandon Buffin Mon, 04/17/2006 - 08:05
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Here's an example of a company that's doing it.


http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_case_study0900aecd80393b21.shtml


And here's a link verifying that it is, in fact, supported.


http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guide_chapter09186a008057a616.html


Please see the following link for example switch configurations to ensure QoS for IP Communicator.


Hope this helps. If so, please rate the post.


Brandon

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