push a phone profile from an desktop icon

Unanswered Question
Apr 25th, 2006
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Hi, I want to know if it's possible to "push"/"change" a phone profile from a desktop icon.

In my call center 2 agents shared the same computer/Cisco Agent Desktop, and I want a way to allow these agent to "reconfigure" the phone when they are sit at the desk. Essentially, I want the same things that "extension mobility" but with a way to initiate the reconfiguration from a computer, instead of using the phone screen.

Thanks !!!

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francis.labelle... Mon, 05/08/2006 - 12:59
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Does somebody can explain what is this tag ? What appID tag should contain ? Where can I find it ?


Thanks !


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