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ip phone 7940

Unanswered Question
Apr 29th, 2006
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Hello, not sure if this is the correct place for this post, but...


Does anyone know of a replace for # when you want to send the digits out from a IP phone?


In analog phone, if I dial a number I can send a termination character # to make things faster.


How can I do the same on the IP phone?


2> If someone calls me on a IP phone, and I want to end this call without answering it or sending it to the voice mail, is there a way?


Thanks,

Vlad

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thisisshanky Sun, 04/30/2006 - 10:01
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Vlad,


Is this CCME or Callmanager ?


In CCME, you have a built in softkey called DND which, when you push it will silence the call, and if you have a CF setting (to voicemail), pushing the DND soft key will send the call straight to voicemail.


In Callmanager, unfortunately DND is available only with IPManager/Assistant feature, where you can divert all calls to Assistant, and she may transfer them to voicemail or answer the call for you!


HTH


Sankar


PS: please remember to rate posts!

Rob Huffman Mon, 05/01/2006 - 05:33
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Hi Vlad,


Here is a little more information for you;


1>


END-OF-DIALING


This single character identifies the end of the dialed-digit string. The # character serves as the end-of-dialing signal for international numbers that are dialed within the NANP.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed67d.html#wp1032663


2>


Immediate Divert


The Immediate Divert feature allows you to immediately divert a call to a voice-messaging system. When the call gets diverted, the line becomes available to make or receive new calls.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3b88.html


Hope this helps!

Rob


Please remember to rate helpful posts.........

vladrac-ccna Tue, 05/02/2006 - 08:20
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Hello,


thanks for the replies,


unfortunatelly, Immediate Divert wont solve my problem (Ive tried this before). I would like to end the call without answering at all (dont send it to VM).


And the # didnt work , this is why Ive posted here to find a different solution.


I'll try it again and test to see what is causing the problem.


Thanks again,

Vlad

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