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IPCC Express 4.X Message Board for a wall

Jason Aarons
Level 6
Level 6

‎05-01-2006 10:46 AM - edited ‎03-13-2019 11:44 PM

Customer wants to show overall IPCC Express Stats (from Realtime reporting) on a wall with a message board, showing number of calls in que, average wait, number of agents ready..

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2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

‎05-01-2006 11:34 AM

Hi Jason,

Have you had a look at the "Real Time Snapshot config" from this doc;

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_5/english/admn_app/apadm35.pdf

This should give you something to start with.

Hope this helps!

Rob

pralex
Level 1
Level 1

‎05-01-2006 08:23 PM

Also refer to the compatibilty matrix for the supported wall boards..

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/crscomtx.pdf

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