Unity Networking

bahman.tajkarimi · ‎05-08-2006

Hello Experts,

I have a centralized CallManager in Boston and 3 Unity Servers in Boston(MA), Menlo Park (CA) and London (UK). When I listen to a massage in Boston or Menlo Park, I am able to forward it to any users in Menlo Park and London and it works in the same way from Menlo Park to Boston and London, but it doesn't work from London to Boston and Menlo Park. Could you please tell me what am I doing wrong? I am so late with this project and any help would be greatly appreciated. Please note that I am doing Digital Networking.

Thanks,

Bahman

gogasca · ‎05-08-2006

Are you able to search users that belongs to Boston or Menlo PArk from London?

All the dialing domains are correct?

Which Unity versions?

If you go to SQL and look for GlobalLocation table in each server. Do you see the other servers?

The same for GlobalSubscribers- (Check remote users)

Replication is fine?

Any errors in EV for AVDSAD or AVDSGC ?

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/net/net404/ex/net0200.htm#wp1388187

HTH

//G

bahman.tajkarimi · ‎05-09-2006

Thanks HTH,

The problem was resolved. The account user for MSSQLSERVER and SQLSERVERAGENT were set to localsystem. I changined them to the account user which was difined in all unity servers then I performed a Total Resynch. Everthing started working right after.

Thank you for your help,

BT