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7970 display wrong time

Unanswered Question

Hi,

i have a CCM 4.1(3) and only the ip phones 7970 and IP Communicator shows an incorrect time in screen, i've tried to change the time zone in windows in both (pub/subs), and reset the devices but nothing happens. The rest of the phones (7912/7940/7960) shows the right time.

Anyone could help me? could be some kind of bug? i need a new firmware?

Thanx in advance

Rodrigo

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gogasca Thu, 05/18/2006 - 14:02
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Can you set up a specific Date/Group and Device Pool that Just the 7970 uses, so that the 7970's have a specific Device Pool that uses a specific

Date/Time group and then does the 7970 display the correct time ?


I would upgrade to latest firmware and IPC 2.0.1

(Try one if that helps)

Actualy WE DO have open a DDTS for this one, but dont have it handy.

gpulos Thu, 05/18/2006 - 14:45
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i've seen this behavior in load 7.2(2) and 7.2(3).


i've upgraded to 8.0(2) SR1 and problem is fixed! :)


try this load if you can.

jbarcena Fri, 05/19/2006 - 11:54
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Gogasca is right, there are several bugs about this issue, some of them are CSCec75767:

Symptom:

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The time on the IP Communicator phone is incorrect. The time displayed is GMT instead of local time zone.


Problem:

----------------

If the CM Date/Time group uses 'local time zone of CallManger' instead of explicit time zone setting, the IP Communicator will display the time in GMT.


Workaround:

----------------

Explictily set the time zone setting to the local time zone


***********************************************


CSCed84371:

Symptom:


When Mountain Time Zone (US & Canada) was selected , 7970 phone, shows

7 hours ahead of the actual time that should be. If Eastern time or central time is selected on

7970 phone, it show the correct time.


Conditions:


When Mountain Time zone is used.


Workaround:


None.

*********************************************


Pretty much all of them are fixed in the latest firmwares, so follow Gonzalo's suggestions.

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