Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
417
Views
0
Helpful
2
Replies

IP IVR 2.1(1a) upgrade to IP IVR 3.5(3)

classical_006
Level 1
Level 1

‎05-24-2006 03:11 AM - edited ‎03-13-2019 11:48 PM

Hi

One customer wants to upgrade IP IVR 2.1(1a) to 3.5(3). This version is old and I can not find any upgrade document I can reference. And Customer wants to keep his DB. I think it is very diffcult to me. What about the step?

Thanks,

Yi Cai

Labels:
0 Helpful
2 Replies 2

adignan
Level 8
Level 8

‎05-24-2006 08:58 PM

I would suggest saving your scripts off box, take screen shots of your ip ivr configuration pages, and rebuild completely.

This is your "safest" option.

If you don't want to go that route you can upgrade to 3.5 and then run the repository conversion and the procedure is here:

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_installation_guide_chapter09186a0080155ae8.html

please rate helpful posts.

adignan - berbee

0 Helpful

classical_006
Level 1
Level 1
In response to adignan

‎05-24-2006 10:52 PM

Thanks! But what about the license? Can License for IP IVR 2.0 use in IP IVR 3.5?

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents