How To Mute a 7911/7912

Unanswered Question
May 24th, 2006


We've recently installed CME 4.0 on a 3845. Everything's working well. We have a number of 7961G phones and some 7911s. It's easy enough to mute a 7961 (there's a button right there), but how do you mute a 7911?

There's a monitor button, but then you have to put it on speaker.

So, is there any way to simply mute a 7911 phone? It would seem like a pretty big oversight if there wasn't a way to do this.



I have this problem too.
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Chris Deren Wed, 05/24/2006 - 07:06

7911G and 7912G does not include hands-free speakerphone. The Cisco IP Phone 7911G supports monitor (one-way audio through the chassis speaker). So there is no need for mute as this is only one way speaker, you can listen but you cannot be heard!

HTH, please rate all posts!

Chris Wed, 05/24/2006 - 07:54

That seems weird. You still might want to mute a call if you just didn't want to be heard -- even while the handset was in your hand. Are you sure about this?




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Posted May 24, 2006 at 4:17 AM
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