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How to make a CDR Analysis and reporting query

Unanswered Question
May 29th, 2006
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I think that I can do a query in CAR that shows me the lost calls in the part CDR>search>by cause of call termination but I don't know how beacause I try it selecting the 18 and 19 option and the results that I get are not really.

Am I doing anything wrong?. How can I do it?.

Thanks, Carlos.

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Overall Rating: 1.7 (3 ratings)
omendieta77 Mon, 05/29/2006 - 06:49
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Why don't you try to enter to the Query Analizer

of SQL. Start>Programs>Microsoft SQL Server>Query Analyzer.


The link shows the different causes,

Then you choose the appropiate database,(CDR), then you can write:

Select *

from CallDetailRecord

where origCause_value = '18' or destCause_value = '18'

I'm not sure if the fields in the query are the right ones, but if you read the link I'm sure that you can verify.

Hope it works,


carlostrapiello Mon, 05/29/2006 - 07:45
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I can't folllow this link because I haven't a CCO account because it is a partner account and this query doesn't works (invalid objet name CallDetailRecord).

In fact, This isn't a helpful answer because the graphic interface of CAR are making the same that a query to the SQL database of CCM and I said before that it doesn't works.

yshraybman Mon, 05/29/2006 - 11:15
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  • Bronze, 100 points or more

CAR only does very very basic reporting. It only has handful of basic queries. Plus CAR interface always has some kind of bugs. So, like in previous reply you need SQL. Use this link for reference http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d71c5.shtml

You better get friends with SQL otherwise you won't get anywhere with CAR (besides basic reporting).

Or you can purchase third-party full blown reporting tool.

carlostrapiello Mon, 05/29/2006 - 12:29
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I only have CAR application to make reports and I like it and I won't change it for another third-party application, I only use Cisco applications and I can't follow this document because the objet CallDetailRecord gives me an error.

omendieta77 Mon, 05/29/2006 - 12:52
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Well, CAR is useful but not all the time. So that's why SQL becomes a friend to get the reports that CAR can't give you.

I'm attaching a PDF, I hope it works.

If don't, do not focus on CAR, try other tools.

Have a nice day!.


Fields of the database.



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