I have recently experienced a problem when trying to add new users to Unity, (4.0.4 (SR1)). The message I get is,
"additional users cannot be assigned to the class of service associated with the selected subscriber template. you have reached the licence limit for one or more of the features enabled by that class of service."
The only document in reference to this is on the web is:-http://www.cisco.com/warp/public/788/AVVID/adding_unity_subscriber.html
The one that matches my problem is "problem 1". The problem is that I have already checked that I have sufficient licences (40 spare). the only licenced feature that I suspect is "Unity Inbox Subscribers" .. but then i'm no expert.
Any help would be really appreciated