External MOH for unified CME 4.0?

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Jun 5th, 2006
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External MOH is now possible using an E&M interface in CME, according to the documentation. Has anyone tried this? What did you use for an MOH source? I understand such a source would not currently be supported, but....

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a-vazquez Fri, 06/09/2006 - 12:05
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The current capabilities and features of MoH include:

MoH multicast and unicast streaming service

Music streaming service for "user" hold and "network" hold

51 sources per media convergence server (MCS)

Fifty continuously looping .wav file sources

One real-time streaming source

Each source configurable as either unicast or multi-cast stream

Support for audio streaming to selected devices

Gateways (multicast only):


6608?Not until Seaview 3.3

VG200 (H.323)?Yes with Cisco IOS? Software Release 12.2(11)T and later, enable the ccm-manager music-on-hold command

VG200 (MGCP)?Yes, same as VG200 (H.323)


Gateways (unicast only)?AT-2/-4/-8, AS-2/-4/-8, and all other Cisco IOS? VoIP gateways, including Cisco 1750, 2600/3600, 5300, 58xx, and 72xx

Cisco IP phones (unicast, multicast)?7910, 7940, and 7960

Cisco IP phones (unicast only)?Cisco 7935, 12 SP+, and 30 VIP phones

Cisco IP SoftPhone (unicast only)

Maximum 250 simultaneous on-hold streaming sessions per server

Multiple server instances for application scalability

Multiple server instances for server load balancing and redundancy

G.711, G.729A, and wide-band audio codec support

Off-line audio translation utility


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