Hello, I'm having an issue and wondering if it's by design or actually a bug.
So, if we have a 7936 conference phone. An outside caller dials the conference phone number, we answer it just fine. Another outside caller also dials the confernece phone number, we answer it, the first caller goes on hold and we can speak to the second caller.
Now, we want to join the conference phone, with the first and second caller into one conference call. We go to menu, caller options, join, and nothing happens, the display just goes to the main window. One caller stays on hold, the other caller is active.
The join feature does not work on the 7936, however, the same process does work with our other ip phones (7912, 7941, 7961 and 7970's).
I'm I missing something here?