cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
301
Views
0
Helpful
4
Replies

CUE: make a blank greeting

Jayd000007
Level 1
Level 1

I want a customer to be directed to CUE without hearing any greetings, so he just left a message.

In Unity i can do this using the blank option on the greeting, how can i do it with CUE for just one Directory number?

4 Replies 4

Markus Schneider
Cisco Employee
Cisco Employee

There's no configuration option for that. You have to record a brief silence (2 seconds, I believe) as a greeting.

I already recorded a brief silence, but when i call in, i get another "please leave a message after beep or press # for more option"..<- i want to delete this too.

Could please someone help`??

Hmm...looked into this further. There's no way to do this, unfortunately. You should have a member of your account team raise this as a feature request (if it doesn't already exist). There's been some demand for allowing customizations like this, so each additional customer who requires this would be helpful.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: