Unity 4.0(4) SA Web Page Error

Unanswered Question
Jul 5th, 2006
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Unity 4.0(4)SR1. Having an issue where if the Unity Admin web page is bookmarked in IE, when you try to open it you get the following:

Missing live session flag.

For some reason, /web/global.asa did not fire.

Check that this file is present.

This problem could also be related to DNS issues.

Cannot continue.

Problem started a week ago, up until then no issue, and server has been rebooted. No changes done to system at all. No errors in event log.

If you try http://dcunity1/Web/SA/ or http://dcunity1/saweb we get "The page cannot be displayed"

If you go to the Unity icon in the system tray and choose Launch System Admin, the page works properly.

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Ginger Dillon Wed, 07/05/2006 - 08:27
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Hi -

Check to see if your Internet Options, General Page, Temporary Internet Files Settings Tab is set to "Check for newer versions of stored pages - Automatically". Can you ping the Unity server by hostname from your workstation, using the URLs you posted? See if you can do same using the IP address instead, i.e. http://x.x.x.x/web/sa. We occasionally see this error and validate DNS is working fine. The quick fix is to delete/recreate the bookmark.


MikeTomasko Wed, 07/05/2006 - 10:31
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It does sound like a DNS problem so I'd check it by IP like Ginger suggested. Also check your bookmark and be sure it's just http://dcunity1/web/sa. If you created the bookmark after you were logged in, the URL is gonna be something like http://dcunity1/web/sa/FrameASP/StartFrame.asp and I've seen that cause an error if that's your bookmarked page.


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