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CCME/AIM-CUE Issues & Potential Solutions

Unanswered Question
Jul 21st, 2006
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I'm trying to get my cisco 2811 with an AIM-CUE to send calls to voicemail. Right now internal/external calls are not getting to VM and I'm not sure why. I was considering using a translation-rule but I may loose some functionality (see attch config).


Thanks,

:-)



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thisisshanky Sat, 07/22/2006 - 07:44
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Did you initialize CUE and setup call-in numbers for VM to 6000 ? Does the voicemail even answer your call ?


When you call into CUE, because you have dialplan pattern configured your number will be transformed to a 10 digit. You can fix this by two ways.


a. Use E.164 numbers for each mailbox in CUE as 10 digit numbers.


b. Use a translation rule on the voip dial-peer (SIP) and translate 10 digits to 4 digits.

ccolom Sat, 07/22/2006 - 11:36
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Yes, I did initilaize CUE and when I dial 6000 from any ephone the CUE-VM system answers.

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