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Creating Attendant Console CorporateDirectory.txt

Unanswered Question
Jul 22nd, 2006
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I faced a problem while creating the CorporateDirectory.txt for the attendant console.

Does anyone has tried to create the file successfully??

The error from the command prompt are as follow:

C:\Program Files\Cisco\CallManagerAttendant\bin>builddir -url ldap://ldap.cisco.

com -searchBase "ou=people, o=cisco.com"

Exception in findAllUsers: com.cisco.ac.server.ldap.ACLdapConnectionException: C

annot connect to directory

Does anyone know that problem is?


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Brandon Buffin Sat, 07/22/2006 - 11:54
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You will need to customize the information to your environment. ldap.cisco.com should be changed to your ldap server. Same thing for searchBase. If you want AC to search a particular OU, replace "people" with that OU. If you want it to search the entire domain, remove ou=x and leave o=domain.com.

Hope this helps. If so, please rate the post.


siukai.kwok Sat, 07/22/2006 - 19:18
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Thanks for your reply first.

One thing i want to know is....how can i know my url of my ldap server?

The second thing is. when i open the builddir, i found one line is com.cisco.ac.server.ldap.ACBuildUserList, should i change this line or keep it as usual? thx

Brandon Buffin Mon, 07/24/2006 - 04:14
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The URL of your ldap server will be in the format ldap:// or ldap://computername.domain.com. As described in the following link, use builddir.bat and it associated parameters to create the corporatedirectory.txt file.




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