Creating Attendant Console CorporateDirectory.txt

siukai.kwok · ‎07-22-2006

I faced a problem while creating the CorporateDirectory.txt for the attendant console.

Does anyone has tried to create the file successfully??

The error from the command prompt are as follow:

C:\Program Files\Cisco\CallManagerAttendant\bin>builddir -url ldap://ldap.cisco.

com -searchBase "ou=people, o=cisco.com"

Exception in findAllUsers: com.cisco.ac.server.ldap.ACLdapConnectionException: C

annot connect to directory

Does anyone know that problem is?

Thanks.

Brandon Buffin · ‎07-22-2006

You will need to customize the information to your environment. ldap.cisco.com should be changed to your ldap server. Same thing for searchBase. If you want AC to search a particular OU, replace "people" with that OU. If you want it to search the entire domain, remove ou=x and leave o=domain.com.

Hope this helps. If so, please rate the post.

Brandon

siukai.kwok · ‎07-22-2006

Thanks for your reply first.

One thing i want to know is....how can i know my url of my ldap server?

The second thing is. when i open the builddir, i found one line is com.cisco.ac.server.ldap.ACBuildUserList, should i change this line or keep it as usual? thx

Brandon Buffin · ‎07-24-2006

The URL of your ldap server will be in the format ldap:// or ldap://computername.domain.com. As described in the following link, use builddir.bat and it associated parameters to create the corporatedirectory.txt file.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp1162566

Brandon