I have a customer who like to have line groups for a Hotline-DN, the users should login and logout in these Hotline very fast (!) with em service. After login they will have 2 numbers, the old "normal" dn and an additional second "hotline" dn.
Only the second hotline dn is member of the hotline hunt list.
But they dont like to authenticate userid and pin each time they are login with em service (its too slow...), so they would prefer a solution with 1 button for login and/or logout.
e.g. with a service url button on the phone
My qeustion is:
Is it possible to create a special EM service (URL) so that the userid and pin is automatically send to CCM 4.1.3 (as an extension in the URL ? ) and there is no request for these 2 parameters in phone display.
First I try to give the 2 parameters with default value (of the specific user) in the em configuration, but this doesnt work. There is still the authentication request.
Anybody knows the solution ?
I have deployed the same scenario to over 350 phones. This was done via service URL and extension mobility service subscibtion with the UserID and PIN parameters in the url. I bulked these to the user phones via AXL. Here is the URL (Variables are in between < >).
You can also add parameters to the Extension mobility service itself, userid and seq. Then on CCMAdmin phone administration manually update the userid and seq with the correct values in the subscribed extension mobility service. You will know have a one button login.
As a sidenote, CM 4.2 has login/logout of Hunt Groups now but I haven't used it.
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