08-10-2006 06:32 AM - edited 03-13-2019 02:33 PM
Is there any third party software or Call Manager 4.1 can do some basic phone monitoring/recording. Customer doesn't have IPCC, but would like to monitor and record calls when IP Phone users are talking to customers.
08-10-2006 06:40 AM
Yes, TelRex www.telrex.com has a product called CallRex which is really good.
HTH,
Chris
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
