Authentication getting failed for external database ACS 4.0 for windows

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Aug 10th, 2006
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ACS 4.0 for windows


Authentication getting failed for external database (windows AD) user.


Getting authentication failure code as: ?Internal error? Document says ?authentication not processed for error code 4

Following are the steps carried out for external database integration

- Windows database is available in External User Databases

- Configured external user database is available in the Group Mapping section and appropriate group is selected from the domain. (other ACS 3.X is already working in the same domain with same group)

- In Unknown User Policy, windows database is listed in ?Selected Databases list? and it specified.

Thanks in advance

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ramya.15599 Thu, 08/10/2006 - 18:33
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Expecting help from experts.... your helps are highly appreciated.

hopfully waiting for the reply.


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