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ACS 4.0 and AD

Unanswered Question
Aug 11th, 2006
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I have 2 ACS 4.0 servers that are in production. Every 4 to 5 weeks user are suddenly unable to authenticate using EAP-TLS. When I check the failed attempts log the error message is "external user not found". I reboot the servers and everything is fine for another few weeks. Any ideas on why this happens would be appreciated. Thanks.


Clyde Wilson

Network Engineer

Bon Secours Richmond Health System

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darpotter Mon, 08/14/2006 - 10:41
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Hi


Do you reboot the ACS server or the AD server that ACS is talking to? Or, are they the same box?


Sounds like a potential memory/handle leak issue if consistanly re-occurs after the same period.


There's a lot of new (read that any way you like) code in 4.0. Wouldnt be at all suprised to find there are leaks.



clyde.wilson Mon, 08/14/2006 - 12:47
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I reboot the ACS server. I have no access to our AD domain controllers.

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