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Unity 4.2 5-10 second silence before playing greeting

Unanswered Question
Aug 14th, 2006
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I have an issue with Unity when you listen to a new VM, external or internal.. everyone gets about a 5-10second delay of silence before the VM starts to play. I have checked all the normal items:

- network

- DNS

- switches

- NICs

- utilization on messaging server, unity..

- CCM TSPs updated


I have heard this might be a bug... anyone can confirm this?


VM only enviroment.

thanks

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Hin Lee Mon, 08/14/2006 - 19:39
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  • Cisco Employee,

Turn on macro traces for MWI

Turn on Micro trace for Malex 11, 12, Phrase Server 10-14.

Click on "start new logs"

Check one vm during slow hours. Attach the AvCsMgr, AvMsgStoreMonitor logs.


Is the exchange server in the same SITE as unity?

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