Modifying Softkey template in BAT

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Aug 15th, 2006
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Has anyone been able to use BAT in order to change the softkey template on phones? I don't see it listed.


Would it be possible to "update" using the spreadsheet?


Thanks!

Erik

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Rob Huffman Wed, 08/16/2006 - 05:43
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Hi Erik,


I'm not sure if you are trying to change the softkey template itself, or trying to change the softkey template that a number of phones use.Anyways here are the 2 methods (1 to change existing non-standard softkey template 2 to change the softkey template that a group of phones is using - with BAT)


**You can make changes to custom, nonstandard softkey templates that you created**


Updating a Softkey Template


Use this procedure to update a nonstandard softkey template that you created. You can update the template name, description, application soft keys that are supported, and the softkey layout.


Procedure



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Step 1 Find the softkey template by using the procedure in the "Finding a Softkey Template" section.


Step 2 From the list of matching records, choose the softkey template that you want to update.




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Note You can update only softkey templates that display a check box in the left column. All other softkey templates are standard, read-only templates.



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The Softkey Template Configuration window displays.


Step 3 Update the settings that you want changed (such as adding an application softkey set or the softkey layout). See the "Adding Application Softkeys to Nonstandard Softkey Templates" section and the "Configuring Softkey Positions in a Nonstandard Softkey Template" section.


Step 4 Click the Update button.


The Softkey Template Configuration window redisplays with the softkey template updated.




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Note After making updates to a softkey template, you must restart devices that are using the template.



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Step 5 Click the Restart Devices button to apply the updated softkey template.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6f5.html#wp1024193







Cisco Unified CallManager Bulk Administration Guide, Release 5.0(2)


Updating Phones ******(This is the Readers digest version)


Choose Bulk Administration > Phones > Update Phones> Query


Choosing the Update Parameters


After you have defined the query or custom file to search for phones, use this procedure to choose parameters and define values for updating phones.


Procedure



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Step 1 In the Update Phones Query window, click Next. The Update Phones shows the type of query that you chose. If you want to change the type of query, click Back.


Step 2 Specify the setting that you want to update for all the records that you have defined in your query or custom file. You can choose multiple parameters to update.


Field Descriptions for Update Phones


Softkey Template


Choose the softkey template to be used for all phones in this group (Query).


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008062f1b8.html

Hope this helps!

Rob


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ecstillman Wed, 08/16/2006 - 22:02
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Hi Rob,


I dont see the softkey template as a field in BAT update. Perhpas it's my version ...


A couple of ideas/questions:


1) The device pool has a setting for the softkey template - but it wont change the phones already inserted.


2) The BAT template has a softkey setting so this would appear to be the spot to set it. Then the spreadsheet would work nicely.


Appreciate your reply and all the info!


Erik

Rob Huffman Thu, 08/17/2006 - 05:01
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Hi Erik,


No worries, I'm sure this can be done. In answer to question number 1, if all the phones that you want to change are in the same Device Pool you should be able to use the update device pool method (which includes Softkey template) have a look;


Updating a Device Pool


This describes how to modify the configuration of an existing device pool.


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Step 1 Find the device pool by using the procedure in the "Finding a Device Pool" section.


Step 2 From the list of matching records, choose the device pool that you want to update.


Step 3 Update the appropriate settings as described; Softkey Template


From the drop-down list box, choose the softkey template that is associated with the devices in the device pool.

Step 4 Click Update to save the changes in the database.


Step 5 Reset the devices to apply the changes. To reset all the devices in the chosen device pool, click Reset Devices.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed71d.html#wp1020262


Or for question number 2, you could use the Export phones function in BAT, then delete the phones in question and re-import them with the softkey template you want to use.


Hope this helps!

Rob

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