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Attendant console DN routing

mrugeshpatel_2
Level 1
Level 1

‎08-22-2006 12:28 PM - edited ‎03-13-2019 02:42 PM

Hello,

I am trying to use AC huntgroup to route to different DNs. When I try to add the DN it says invalid DN, but the DN exists and it is in the correct partition. I am using ccm4.1(3)sr2

any ideas....

Thanks

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4 Replies 4

gogasca
Level 10
Level 10

‎08-22-2006 02:48 PM

Have seen this error before, but in earlier versions.

DOnt remember a report for the one you are using.

This DN is a Line for an IP phone?

No Unassigned DN?

Try recreating the Hunt Group.

Or re-adding it.

0 Helpful

mrugeshpatel_2
Level 1
Level 1
In response to gogasca

‎08-23-2006 04:36 AM

I tried recreating the huntgroup, yes the DN is part of the IP phone.

0 Helpful

Zin.Karzazi
Level 5
Level 5
In response to mrugeshpatel_2

‎08-23-2006 05:38 AM

So other DNs works fine just the one DN you mention is the problem? try deleting the DN and recreate the line again. if this doesnt help: restart the TCD Service and try again.

Remember to rate helpful posts

Zin Karzazi

0 Helpful

mrugeshpatel_2
Level 1
Level 1
In response to Zin.Karzazi

‎08-23-2006 05:51 AM

i can't add any DNs, i have tried restarting TCD and CCM server

0 Helpful
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