ICM Ent/hosted, can one use SIP to obtain extension/agent status?

Unanswered Question
Aug 27th, 2006
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Hi all,

I would like to see if I can use SIP in a way to obtain ICM agent status without going into SDK's an as such at the Agents softphone app.

Like sending a SIP message to ICM or CM and in return get the agents status.


Danny M.

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