Automatically delete read messages

Unanswered Question
Aug 28th, 2006
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Hi,


We've migrated a client from a PBX system where they could set the message to be automatically deleted after X days. In looking through the Unity System Guide, it states that Cisco?Unity does not automatically delete messages when they reach a certain age.


Any ideas why there would be this limitation?


Erik

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lindborg Mon, 08/28/2006 - 12:23
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  • Cisco Employee,

The short answer is because in many Unity installs we don't "own" the message store so automatically removing messages that were not explicitly acted on by a user is dangerous. We do provide a tool to setup rules that allows admins to do this type of thing - The message store manager:


http://www.ciscounitytools.com/App_MSM.htm


Microsoft also has a mailbox admin tool that can do some of the same things that ships with Exchange 2000 and later - it's not quite as detailed and can be more difficult to use but both can be configured to do what you want.

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