Solved: Cisco Unity Connection Deployment

abuatiya · ‎09-03-2006

Im deploying CISCO unity connection 1.X for a single site. The partition & Call Search are created on CM 4.1. Two phones are added to this partition on the call manager to make a local test (Phone1 -to- Phone2 ).

Hunt pilot number on Voice Profile is 2010 and the start DN for voice voice port is 3000 . I configured Phone 1 extension (2015) and phone 2 extension (2011) on Cisco unity connection .

when im dialing 2010 ( pilot numer ) im getting busy tone or when the phones calling each other it keep ringing without leaving MWI

Could you feed me back for deploying cisco unity connecton on a single site.

Regards,

Salvatore Collora · ‎09-05-2006

What are the numbers you actually assigned to the voicemail ports? Did you create a Hunt List that the pilot number points to? Go to the voicemail port list, and try to dial one of the ports directly? Does Unity Connection answer?

View solution in original post

Rob Huffman · ‎09-03-2006

Hi Mohammed,

Here are some excellent Unity Connection docs. I think that the 2 problems are definitely related. Once you solve the problem of being able to dial 2010, then ensure that Phone1 and Phone2 are set to forward no answer and forward busy to to the Pilot number using the foward to VM checkbox. Let us know how you make out.

Cisco Unity Connection Installation Guide, Release 1.x

http://www.cisco.com/en/US/products/ps6509/products_installation_guide_book09186a00805201e8.html

Cisco Unified CallManager 4.1 Integration Guide for Cisco Unity Connection

http://www.cisco.com/en/US/products/ps6509/prod_configuration_guide09186a00805671ee.html

Cisco Unity Connection Troubleshooting Guide, Release 1.x

http://www.cisco.com/en/US/docs/voice_ip_comm/uconn/1xtg/uconntg1x.html

Phone System Integration

http://www.cisco.com/en/US/docs/voice_ip_comm/uconn/1xtg/uctg1x040.html

Message Notifications

http://www.cisco.com/en/US/docs/voice_ip_comm/uconn/1xtg/uctg1x110.html

Internal and External Calls

http://www.cisco.com/en/US/docs/voice_ip_comm/uconn/1xtg/uctg1x060.html

Hope this helps!

Rob

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Salvatore Collora · ‎09-05-2006

What are the numbers you actually assigned to the voicemail ports? Did you create a Hunt List that the pilot number points to? Go to the voicemail port list, and try to dial one of the ports directly? Does Unity Connection answer?