Bill:
Most versions of CallManager require either auto-registration to be activated on the subscriber or the IP phone to be configued in the publisher's database. Registration also requires the network to allow DHCP (either from CCM or a different source) and TFTP.
To configure a phone in CallManager start at the administration web interface. From the top menubar select Device->Phone.
On the top right of the phone page should be an option to add a new phone, select it.
Select the phone type from the drop-down menu.
Input the MAC address from the back of the phone, select a device pool and assign.
(You can also select media resource group, and location if desired.) Some attributes can be "inherited" from the device pool.
To add lines select the option from the left column once the phone is built and inserted.
For additional information you can refer to the troubleshooting documents below (TAC case collection).
http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K12848122
For network configuration and port usage you can refer to the following documentation for CCM.
http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00801a62b9.shtml
Hope that helps.
Tom
