Hi,
Is there a way to "tag" a call, so that if a specified DN calls in a CSQ, it can be the first call answered ? In other words, is there a way for a caller to bypass all the callers already in the queue ? I'm running IPCC express STD 3.5(3) with CCM 4.1(3)sr3a.
I'm able to achieve that with my legacy PBX, but I can't find a way to do it with IPCC.
Thanks.