I have a problem regarding B-ACD (Basic Automatic Call Distribution) in CallManager Express 4.0 with Cisco IOS 12.4(4)XC4.
! defines the application-name of the AA script as aa
paramspace english language en
! specifies language as English
paramspace english index 1
paramspace english location flash:
! declares location of audio files
param service-name queue
Problem: Now the problem is when i enter Param command in order to implied parameter then i got
Warning: parameter service-name has not been registered under queue name space..
Your prompt assistance in this regard will be highly appreciated.