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IPCC Express Desktop Agents not installing "Error sllapi.dll missing"

Unanswered Question
Sep 19th, 2006
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Morning


Trying to install Cisco Agent desktop on windows xp and 2000 and getting the error sllapi.dll missing. Done a google search on this dll and nothing.


Any ideas.


Thanks


Paul

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Erick Bergquist Tue, 09/19/2006 - 21:54
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What version of IPCC Exprss and CAD agent?


Are you able to install it on any PC or just a few giving this problem? Got full admin rights on the PC?

paulhardy Wed, 09/20/2006 - 19:29
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Thanks for the reply. Got it installed finally. Installed service pack :-)


Any ideas if supervisor and agent can be run on same pc?


Thanks


paul

jamesalston Mon, 03/21/2011 - 14:45
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I am having this issue today, is there anyway around it?  I have searched this forum but I have not found any resolutions

crashstar2000 Wed, 06/29/2011 - 07:04
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I figured out the issue.  You have to place this “sllapi.dll” in the following location:

C:\Program Files\Cisco\Desktop\bin

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