Attendant Console supported feature question

etmarcof · ‎09-21-2006

Hi, I have one attentant console (v5.04)with 7960 ip phone.

What i need to configure is that:

I have 3 DDI numbers each one belong to diferent costumer.

So i need that in attendant appears the name of the costumer of the called DDI , so that pesrson who is answering phone can say a personal greeting.

Is that possible ? Any suggestions?

PS- Of course calling number should also appear.

Best Regards.

MC

Brandon Buffin · ‎09-22-2006

MC,

See the following post for one way of making this work.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb5957/0#selected_message

Hope this helps. If so, please rate the post.

Brandon

etmarcof · ‎09-23-2006

Hi Brandon,

Thanks for the help but i have solved this changing to False one parameter(Reset redirected number) in attendant console Server. With this i can see what number and name was call redirected from.

BR

MC