Devices not in ACS CS3.0.4

joshmwoody · ‎09-21-2006

I have 5 devices showing in the DCA Devices that are not configured in ACS report. These devices do not appear in anywhere else in the DCA. They are not in the DCA device list report.

What do I need to do to get these devices out of DCA limbo?

Thanks

Joe Clarke · ‎09-21-2006

Either add those addresses to ACS, or temporarily break the ACS integration, then remove them from DCR.

joshmwoody · ‎09-26-2006

The devices were already in the ACS server. Also I manually 6 more devices yesterday and they are now in the same state. Basically they are in DCA but only appear in the device not added to ACS report.

Joe Clarke · ‎09-26-2006

Sometimes you may need to restart dmgtd for devices to be properly recognized by DCR. Also, verify that the devices have their IP address entered in DCR, and those IP addresses match what is in ACS (or match an ACS wildcard IP value). Using hostnames only may not necessarily match between DCR and ACS.