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CUE AA Script

kdurrett
Level 3
Level 3

Hey All, Looking for a jump start on a script as i'm new to this. If anyone has a similar script that mirrors some of these requirements. The AA is to be set manually everynight for after hours.

Welcome prompt followed by menu options:

Option 0 for Operator which goes directly to operator VM - Option 5 - option 6 (options 5 and 6 are identical trees)

Option 5 emergency

Leave Voice Mail followed by # for save than options

1. view recording

2. confirm/review

3. erase

4. add on

5. erase/new

6. saves and sends PAGE TO ONCALL PERSON

0. operator voice mail ? takes you to Operator, leave VM and exit

*. Exit and return to main

Option 0 to Operator Voice mail

Leave Voice Mail than exit

Thanks in Advance..

Kurtis

1 Reply 1

Markus Schneider
Cisco Employee
Cisco Employee

The auto attendant scripting doesn't allow you to record any recordings for voicemail and the voicemail script is not customizeable (with the script editor).