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Active Server Pages error 'ASP 0240'

Unanswered Question
Sep 25th, 2006
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Hi ,


Getting this error message intermittently when trying to login to a Call Manager admin web page. It continues to give out this error message. Then if you leave it alone for a few hours - it seems to clear itself.


The Call Manager version is 3.3(3)


Below is the full error message http page that appears after trying to login (the same everytime I think)


---------------------------------------


Active Server Pages error 'ASP 0240'


Script Engine Exception


/ccmadmin/default.asp


A ScriptEngine threw expection 'C0000005' in 'IActiveScript::AddNamedItem' from 'CActiveScriptEngine::RequestItems()'.


Active Server Pages error 'ASP 0240'


Script Engine Exception


/ccmadmin/default.asp


A ScriptEngine threw expection 'C0000005' in 'IActiveScript::SetScriptSite()' from 'CActiveScriptEngine::Init()'.







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gogasca Mon, 09/25/2006 - 11:10
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Hi,

Please take a look at this FN

It says CCM 3.3(5) but please clear Internet cache to see if it helps, also let us know the MLA version.


http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_field_notice09186a008043b782.shtml


CSCsa80110

Symptom:


MLA enabled. When browsing thru ccmadmin/ccmservice pages, or even at first login, we get the following error msg:

Failed to create ASP object: for _RemoteScripts /rs_logon.asp

Conditions:


Callmanager 3.3.(5), MLA 1.2(4)


Workaround: Clear internet cache or uninstall MLA



Thanks


HTH

//G

gglynn001 Tue, 09/26/2006 - 05:37
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Hi gogasca,


Thanks very much - your reply looks spot on. I tried clearing the internet cache, but it made no difference. I will uninstall the MLA application next - how do you do this when the Admin web page is inaccessible ?


Cheers


Ger

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