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VT Advantage v1.1 unable uninstall or update "Advantage.msi"

Unanswered Question
Oct 4th, 2006
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Hi,


I?m trying to either uninstall or upgrade VT Advantage on 2 PC's however both show the following message when I try "Windows Installer. The feature you are trying to use is on a network resource this is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'Cisco VT Advantage.msi'"


This file is not located on my PC and I can't find it located within the original software 1.1 download.


Does anyone know how to deal with this issue so that I can install v2?


Thanks,

Chris


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ccpagel Thu, 10/12/2006 - 02:48
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Thanks for the Bug ID. This pointed me to a PDF but there was no information relating to my specific problem.


During an attempt to uninstall or a install I still get asked for the CiscoUnifiedVideoAdvantageSetup.msi file but this does not exist. Its file is part of 2.0.2 but if I point the install/uninstall app to this file it says its not the correct version.


Anyone any other idea's?


Thanks,

Chris

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