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Configuration Issue with CME

Unanswered Question
Oct 6th, 2006
User Badges:

Hello Folks,

When we enable the night service, the incoming call hears 20 rings and then the call gets dead. It looks like it doen't transfer to Automated Attendant(extension 9998)configured in ephone-dn 115. Here's the config that I have for the ephone-dn.


ephone-dn 1 dual-line

number 2300

pickup-group ReceptionistNotAvailable

label Receptionist-1

name Receptionist-1

no huntstop

night-service bell


ephone-dn 111 dual-line

number 2300

label Receptionist-2

preference 1

no huntstop

!

!

ephone-dn 112 dual-line

number 2300

label Receptionist-3

preference 2

no huntstop

!

!

ephone-dn 113 dual-line

number 2300

label Receptionist-4

preference 3

no huntstop

!

!

ephone-dn 114 dual-line

number 2300

label Receptionist-5

preference 4

no huntstop

!

!

ephone-dn 115 dual-line

number 2300

label Receptionist-6

preference 5

call-forward noan 9998 timeout 10



and the following is the config for the ephone which are participating in Night Service:


ephone 5

username "User5"

mac-address 0015.FA25.DB95

type 7940

button 1:5 2:14

night-service bell

!

!

!

ephone 6

username "User6"

mac-address 0015.FA25.DA90

type 7940

button 1:6 2:15

night-service bell



Thanks,



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