Corporate Directory as a Softkey instead

Answered Question
Oct 10th, 2006
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Is there a way or ideas on moving the Corporate Directory to the Softkey, make it a one touch button to get to the Corporate Directory? Right now, as standard, users press the Directory button, then they choose the Corporate Directory option. I have Callmanager 4.1(3)sr3c.

Correct Answer by gogasca about 10 years 10 months ago

You can configure instead of a Softkey a Phone Button, (Where Speed Dials and DNs are configured)


Under CCMAdmin | Device | Phone Button Template | Customized one | Select Service URL under one of the buttons.

Assign that Phone Button template to the phones.


Create a new IP Phone Service | Called it Directory, use IP Phone Directories URL


(http://W.X.Y.Z/CCMCIP/xmldirectoryinput.asp)


Subscribe the IP Phone to the Directory service.

Then Add/Update Service URL Buttons in the IP Phone, and you are done.


Let me know if this is what u r looking for.

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Correct Answer
gogasca Tue, 10/10/2006 - 16:27
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You can configure instead of a Softkey a Phone Button, (Where Speed Dials and DNs are configured)


Under CCMAdmin | Device | Phone Button Template | Customized one | Select Service URL under one of the buttons.

Assign that Phone Button template to the phones.


Create a new IP Phone Service | Called it Directory, use IP Phone Directories URL


(http://W.X.Y.Z/CCMCIP/xmldirectoryinput.asp)


Subscribe the IP Phone to the Directory service.

Then Add/Update Service URL Buttons in the IP Phone, and you are done.


Let me know if this is what u r looking for.

Tommer Catlin Wed, 10/11/2006 - 10:21
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But you can't configure a softkey off the bottom 4 for this correct? In the On hook state, you only get the standard options and service URL is not one of them.



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