×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.
Chris Deren Wed, 10/11/2006 - 06:08
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

You cannot do this with AC hunt group, you can configure broadcast hunting with AC hunt group, but it will not ring the phones, it will put the call in queue, and any AC user will be able to answer it from AC appliation. To enable it you need to use the acconfig.bat tool under :\Program Files\Cisco\CallManagerAttendant\bin.


Check out this doc:


http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/sys_ad/4_1_3/ccmfeat/fsccmac.htm#wp1144539



If you want the phones to ring in broadcast fashion you can configure broadcast line group instead of AC hunt group.


HTH, please rate all posts!


Chris

Actions

This Discussion