I have successfully created a Hunt Group, Line Group and Hunt List for three extensions:-
The Pilot Hunt Group number is 3042
The problem is:-
If Ext 3221 is on a call and then receives another call it will sucessfully hunt to 3220 which will remain unanswered due to the desk being unmanned. If the user on 3221 finishes the original call and then tries to Call Pickup the call ringing on 3220 this will fail (pressing Call Pickup softkey to no avail). Is this a known bug?
In the Device settings on each of the phones I have configured the Hunt Pilot number of 3042 as the Forward No Answer and Forward Busy number. Is this correct or do I leave this blank?