I need to find a way to configure a GDM in a CCM and Unity environment so that when a call come into the GDM, it is sent to its own mailbox, not an existing subscribers mailbox. I also need it to turn on the MWI for phone I define. Currently the GDM is configured to send messages to a distribution group of subscribers. The user doesn?t like this because the message is now in several peoples mailbox.
Is there a way to do this??
Hi Chris -
Voicemail enable a single user. Create a security group with the users who need access to messages for that user. Give the security group Full Mailbox rights and Send As permissions. Add the user's inbox to each person's Outlook that needs access to voicemail messages for the user. Or if you are a VMO site, you can add the user's extension as a shared line to the other employees' phone and configure CallManager Lamp policy to light MWI for this extension.